You’ll find the perfect keepsake gift of childhood Love Letters at Wonder Lovelies. Please take a look at the FAQs about purchases below. If you have any other questions, please send an email to shopkeeper{at}wonderlovelies.com. I’ll get back to you as soon as I can.

Do you ever offer any coupons?
Occasionally Wonder Lovelies does offer exclusive discounts to our Instagram and Newsletter VIPs. Follow us and you’ll be in on the action too!

Is my transaction secure?

I take the utmost care and concern for your privacy while you’re shopping at Wonder Lovelies. I will never share or sell your information to any third party, and the information collected is solely used to contact you about your order, if necessary. Transactions on our site are secured using up to 256-bit SSL encryption technology to ensure that your personal information (especially your name, address, and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system.

Do you charge sales tax?

As of January 2017, digital files sold in NY are tax free to all customers. NY state and county tax will be added to all Gift Box purchases sent within NY state. Tax calculations will be updated as appropriate.

My order is a gift that needs to be posted to a friend – can I do this?
Wonder Lovelies will have Gift Cards soon!

Can I cancel or make changes to my order once it’s placed?
All digital products are delivered immediately so all digital sales are final. If you have a concern, please contact me. I want you to love your Love Letters!

Help, I can’t find my digital order!

Did you check your SPAM folder? Did you check your e-mail account associated with your purchase? No luck? Okay, e-mail me at shopkeeper {at} wonderlovelies.com right away. Include your name, e-mail, and copy of your receipt. I’ll get those files to you as fast as I can!

What forms of payment do you accept?
We accept payment by Paypal and all major credit cards.

How much is shipping?
Wonder Lovelies printable PDFs are digital files, so your love letters will arrive through email – free shipping!  Wonder Lovelies printed collections are shipped free to the mainland US through the USPS, too!

How long does it take to process and ship my order?
You’ll receive your Wonder Lovelies printable PDFs instantly.  Save them to your computer, print, and enjoy!

Wonder Lovelies Gift Boxes are mailed each Monday and Thursday though the USPS.

What if my Gift Box arrives damaged?
We lovingly pack your Wonder Lovelies Gift Box in our studio.  Please let us know if they arrived damaged at shopkeeper{@}wonderlovelies.com.

Do you accept returns?
We hope you’ll be happy with your love letters.  If you have a problem, please contact us.

What are your terms & conditions on digital orders?

When you purchase Wonder Lovelies digital files you’re granted exclusive permission to utilize my designs for your own personal use only. Reselling, mass production, file sharing and/or derivative work are not allowed. Thanks for understanding.

Can I share the Wonder Lovelies message?

I’m honored by all the kind comments. If you love Wonder Lovelies and wish to feature me in your blog, website, magazine, or book, you’re very welcome. Just please do let me know when you do, so I can eat cake, go on a run, and share it with my network. Also, I ask that you please give proper credit to all my work and link back to Wonder Lovelies.

I love Wonder Lovelies – can I copy you?

All designs, photos, illustrations text are exclusive property of Wonder Lovelies and are under copyright protection. They cannot be used for commercial purposes without permission. Any recreation without my written permission is a violation of copyright law.

Still have questions? Please contact us anytime. I’ll get back to you on NY time!

Thanks for visiting Wonder Lovelies!